Offshore Hut, founded in 2014 and headquartered in Lahore, Pakistan, brings over a decade of expertise in business process outsourcing. We are recognized as a trusted partner for organizations aiming to enhance
customer satisfaction and operational efficiency.
Our Range of Services
At Offshore Hut, we understand that providing responsive, efficient, and personalized support is vital for driving customer satisfaction, reducing churn, and fostering long-term brand loyalty. Managing high-volume, multilingual inquiries can be a significant operational challenge, often diverting valuable resources away from core product development and innovation. By deploying our robust cloud-based contact center infrastructure, intelligent automation, and data-driven analytics, we help you streamline your support workflows and enhance customer interactions.
Customer Support
Phone Support
Email Support
Live Chat Support
Technical Support
Order Processing
Order Tracking
Dispatching Service via CRM / Phone
Virtual Assistant Admin Support
Virtual Assistant can be of great help for business owners with their daily workload or manage their tasks, schedule meetings, create presentations, transcribe meetings, keep them focus on their goals, manage whole day You name it.
Team Management
VA can manage existing team or help you create a new team for business customer support needs.
We can be helpful to schedule shifts and tasks between team members and monitor them to assure best quality is served to your clients.
Data Entry Web Research
Data entry
Website listing
Typing from images, pdf, or handwritten notes.
Web research
Menu updating
Copy Paste
Image to PDF or PDF to DOC
and many more.....
Vacation Rentals Support
Comprehensive management services for your vacation rental properties on platforms like Vrbo, Airbnb, Expedia, Booking.com, Tripadvisor, Viator, and Agoda. Including edit listings, update rates, pictures, calendars, and bookings, and manage guest communication from pre-arrival to checkout.
Dispatching Support
Offshore Hut offers expert fleet dispatching management services for trucking companies, local taxi businesses, home movers, and loading services. Let us streamline your operations and ensure efficient dispatching for all your fleet management needs.
Client Testimonials
At Offshore Hut, client satisfaction is our top priority. Hear what our clients have to say about our exceptional services and commitment to their success.
Nav Goshal
CEO HobbyCrafts